Click on one of the people below to find out more information.

  • Cliff Spangler
    General Manager
    (980) 474-4524

    After attending the University of California, Los Angeles, and graduating with a degree in Sociology, a vacation to the Blue Ridge Mountains of North Carolina changed Cliff Spangler's life. Cliff and his wife fell in love with the area and decided to raise a family in Charlotte, N.C.

    After moving east, Cliff joined Hendrick Automotive Group in 1998 as a sales associate at Hendrick Lexus on Independence Boulevard in Charlotte. A consistent top performer, Cliff achieved the 2003 Pinnacle Award from Hendrick Automotive Group for being the company's top sales associate of highline vehicles.

    The following year, Cliff was promoted to New Car Manager at Hendrick BMW, also in Charlotte. Cliff's department's sales increased and helped Hendrick BMW become the best-selling luxury brand in the greater Charlotte area. The dealership has since earned twelve consecutive BMW Center of Excellence awards and was named the number-one BMW dealership in the country in 2011, 2012, and 2013 based on sales, service and customer satisfaction.

    Cliff showed promise as a team leader and was promoted in 2012 to General Manager of Hendrick BMW Northlake located at the Hendrick Luxury Auto Mall at Northlake in Charlotte. After a successful start up at the Hendrick BMW Northlake location, Cliff was promoted to General Manager for Hendrick BMW & Hendrick MINI located on Independence blvd.

    Cliff and his wife have a daughter. The family resides in Charlotte.

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  • Doug Hipple
    Sales Manager
    (980) 474-4524


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  • Dante LaTerra
    Sales Manager
    (980) 474-4524

        I was born in San Diego CA and raised in Connecticut, my parents were custom homebuilders and developers. As a result, I spent most of my free time playing with my dad's heavy equipment and hanging out in his garage watching his guys maintain his machines. This is where my love of cars began. The town I grew up in was famous for its car show, which me and my dad used to go to frequently. My first car was an old Camaro that we built and used to show at every car show up and down the coast. That first car felt like my first full time job because I spent every minute of my free time detailing the motor and interior and undercarriage.

        I quickly grew up and fell in love with BMW's. I have owned everything from an E30 to an I01 which has only affirmed my appreciation for "The Ultimate Driving Machine". I take a lot of pride in providing our customers with "Truly Exceptional" service. I understand the desire of our customers to own a brand new BMW, and even though there are several other competitive brands and great options out there, I know anyone we help will receive a world class experience when purchasing a BMW and joining the Hendrick BMW family.

        In my free time, I enjoy driving through the mountains and finding little towns off the Blue Ridge Parkway. I also own a motorcycle which I will take to the mountains. I am a bit of a foodie and enjoy finding new places in Charlotte to enjoy a good meal. Along with good food I also enjoy art and have decorated my home with art from local artists. Whether looking at a beautiful painting, eating an incredibly well prepared meal or driving a BMW, I appreciate the fact someone with a lot of passion took the time to create something truly fantastic, and I use that as the motivation to keep me moving in my professional life.


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  • Chris Deyton
    Service Lane Manager
    (980) 474-4524

        I was born in Dayton, Ohio, but I have lived in North Carolina for 22 years. My first automotive job was with Advance Auto Parts, which led to a job at CarMax. My job there eventually led me to Hendrick BMW. I really enjoy working for a large company with a focus on their employees. You can actually feel the reach of Mr. Hendrick even at the dealership level. Focusing on his Core Values each day makes it a pleasant place to work. The best part of my job is the great relationships I've built with my customers. Some of them call me just to catch up since we've worked together so well. I look forward to growing with the company and one day to play a round of golf with Mr. Hendrick.


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  • Zoe Martinez
    Parts Manager
    (980) 474-4524

        I started my career with BMW in 2006 as a shipping and receiving clerk. After a year or so, I was given the opportunity to learn and expand my knowledge throughout the different areas of the department. In 2012, I made the decision to leave South Florida, which is where I spent most of my youth. That turned out to be one of the best decisions I have ever made. I continued my career by joining Hendrick BMW in July of 2012. I am a firm believer that hard work and dedication pays off. As a result, as of January 2020 I was given the opportunity to become the Parts Manager, here at the New South Blvd location. It is a privilege and honor to work for such a premium and caring company.

     


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  • Deborah O'Keeffe
    Digital Marketing & Media Manager
    (980) 474-4524

        I grew up in Burlington, CT and after finishing high school, I moved to Poughkeepsie, NY to attend Marist College, where I received my B.A. with a double concentration in Digital Media / Graphic Design & Photography / Art History with a minor in Psychology. While attending school I was fortunate enough to have had an internship at Walt Disney World in Florida and The Gallery of Photography in Dublin, Ireland, where I not only learned valuable knowledge about my field of interest, but also about the work force that awaited me after graduation.

        In 2002, I graduated from Marist College, and moved to New York City to pursue a career in the graphic design, and was able to intern at Conde Nast for a short time, and worked in the film industry as a PA. My time in the city was brief because the travel bug bit, and I was off to see the word for the next 2 years. During that time, I accumulated an array of job skills and talents taking on odd jobs here and there to support my travel. I soon realized it was time to enter back into the "real world", and to do so I decided to go back to school for another degree, this time in Web Design, which is what led me to Charlotte, NC.

        After earning my degree at the Art Institute of Charlotte in 2007, I became an Art Director for a small local company and was there for 6 years. After a year off to be a stay-at-home mom, I was fortunate enough to hear about an opening with Hendrick BMW as their in-house photographer. I started with Hendrick BMW in 2013. Over the years I took on more and more of a creative role not only at BMW but also our Hendrick MINI store. I also become more involved in the marketing side of things, and in December of 2016 right after my 3-year anniversary I was offered the position as Digital Marketing & Media Manager for Hendrick BMW/MINI.

        My time here has been an eye opening experience. I have finally found a place that is more than a job, it's a family where there is true respect for one another and a common goal of team work. I look forward to many more years!

        I currently live in Indian Trail with my husband and two kids (7) and (4).


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  • Kim DiBacco
    Financial Services Manager
    (980) 474-4524

        I moved to the Charlotte area in 2004 from the Boston area with my husband Steve. I bring 20 years of automobile financing experience to Hendrick Automotive Group. When I am not at work I enjoy spending time with my family, as well as golfing and beaching. 

     


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  • Abrah Adams
    Client Advisor
    (980) 474-4524

        I am originally from Gastonia NC.  I graduated from Hunter Huss High School and Gaston College.   I served in the United States Marines from 1986-2006.  For 10 years I worked in the mortgage Industry.  I am not your typical car salesman.  I really embrace the term Client Advisor.  I value each and every client that takes the time to visit or dealership. 

     


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  • Christopher Thomas
    Client Advisor
    (980) 474-4524


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  • Josh Thompson
    Client Advisor
    (980) 474-4524


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  • Chris Strausbaugh
    Client Advisor
    (980) 474-4524

        My name is Chris Strausbaugh and I am a Client Advisor for Hendrick BMW CPO.  I am originally from Hanover, Pennsylvania, which is near Gettysburg.  I graduated from New Oxford High School in 2010, and then attended Shippensburg University, where I was the mascot for both schools!  I eventually graduated from Universal Technical Institute in 2013.  After years of dreaming and planning, I finally packed up and moved to Concord in the fall of 2019 with my two cats, Mia and Chase.  I am a big Dallas Cowboys fan and an even bigger NASCAR fan; I have looked up to Jeff Gordon and Mr. Hendrick since I was seven.  I still have to pinch myself that I actually work for him.

        Prior to my move, I worked for Renewal by Andersen where I was their #1 canvasser in the nation for over two years.  I have had multiple roles in the auto industry before, including as a detailer and technician for Chevrolet.  In my spare time, I like to keep active at the gym, playing video games, and travel to as many races as I can. I was once even on the local news (before I lived here) for driving my 06 Monte Carlo SS to Charlotte Motor Speedway from PA just to turn a few laps.  I am a big people person and hope to make all my clients feel comfortable and respected when picking out their first or next BMW.  My goal is to one day be as successful with this organization as I was the last, and make the car buying experience as smooth as possible.

     


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  • Christen Odom
    Guest Services
    (980) 474-4524


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  • Samantha Apple
    Guest Services
    (980) 474-4524


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  • Ben Trask
    Service Advisor
    (980) 474-4524

        I was born and raised in Rochester NY. I grew up in my family's car restoration business, which is how I ended up in the auto industry. In 2003, I began working for a BMW dealership in south Florida. I gained a lot of experience and know-how in my time there. Recently, I was fortunate enough to relocate to Charlotte to work for Hendrick BMW. I see this as a great step forward for my career and life, and I'm excited to be here!

     


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  • Kevin Pleus
    Service Advisor
    (980) 474-4524


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  • Abbie Turner
    Advisor In Training
    (980) 474-4524


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  • Michael Conti
    Advisor In Training
    (980) 474-4524


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  • Victoria Meyko
    Loaner Administrator
    (980) 474-4524


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  • David Pautz
    Parts Advisor
    (980) 900-1441


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  • Andres Banda
    Parts Advisor
    (980) 900-1441


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  • Jason Simon
    CPO Advisor/Booker
    (980) 474-4524


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  • Brett Crawford
    Technician Team Lead


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  • Ryan Thor
    Technician Team Lead


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  • Caleb Smith
    Technician


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  • Collins Pendleton
    Technician


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  • Roy Martin
    Technician


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  • Chris Dyche
    Technician


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  • Donjuan Reyes
    Technician


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  • Skye Bigelow
    Technician


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  • Scott Darden
    Technician


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  • Adam Clark
    Tech. Apprentice


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  • Donna Charlton
    Shipping/Receiving Clerk


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