Click on one of the people below to find out more information.


Cliff Spangler
General Manager
(980) 474-4524

After attending the University of California, Los Angeles, and graduating with a degree in Sociology, a vacation to the Blue Ridge Mountains of North Carolina changed Cliff Spangler's life. Cliff and his wife fell in love with the area and decided to raise a family in Charlotte, N.C.

After moving east, Cliff joined Hendrick Automotive Group in 1998 as a sales associate at Hendrick Lexus on Independence Boulevard in Charlotte. A consistent top performer, Cliff achieved the 2003 Pinnacle Award from Hendrick Automotive Group for being the company's top sales associate of highline vehicles.

The following year, Cliff was promoted to New Car Manager at Hendrick BMW, also in Charlotte. Cliff's department's sales increased and helped Hendrick BMW become the best-selling luxury brand in the greater Charlotte area. The dealership has since earned twelve consecutive BMW Center of Excellence awards and was named the number-one BMW dealership in the country in 2011, 2012, and 2013 based on sales, service and customer satisfaction.

Cliff showed promise as a team leader and was promoted in 2012 to General Manager of Hendrick BMW Northlake located at the Hendrick Luxury Auto Mall at Northlake in Charlotte. After a successful start up at the Hendrick BMW Northlake location, Cliff was promoted to General Manager for Hendrick BMW & Hendrick MINI located on Independence blvd.

Cliff and his wife have a daughter. The family resides in Charlotte.

Chris Deyton
Service Lane Manager
(980) 474-4524

    I was born in Dayton, Ohio, but I have lived in North Carolina for 22 years. My first automotive job was with Advance Auto Parts, which led to a job at CarMax. My job there eventually led me to Hendrick BMW. I really enjoy working for a large company with a focus on their employees. You can actually feel the reach of Mr. Hendrick even at the dealership level. Focusing on his Core Values each day makes it a pleasant place to work. The best part of my job is the great relationships I've built with my customers. Some of them call me just to catch up since we've worked together so well. I look forward to growing with the company and one day to play a round of golf with Mr. Hendrick.

Kim DiBacco
Financial Services Manager
(980) 474-4524

    I moved to the Charlotte area in 2004 from the Boston area with my husband Steve. I bring 20 years of automobile financing experience to Hendrick Automotive Group. When I am not at work I enjoy spending time with my family, as well as golfing and beaching. 


Doug Hipple
Sales Manager
(980) 474-4524

Dante LaTerra
Sales Manager
(980) 474-4524

    I was born in San Diego CA and raised in Connecticut, my parents were custom homebuilders and developers. As a result, I spent most of my free time playing with my dad's heavy equipment and hanging out in his garage watching his guys maintain his machines. This is where my love of cars began. The town I grew up in was famous for its car show, which me and my dad used to go to frequently. My first car was an old Camaro that we built and used to show at every car show up and down the coast. That first car felt like my first full time job because I spent every minute of my free time detailing the motor and interior and undercarriage.

    I quickly grew up and fell in love with BMW's. I have owned everything from an E30 to an I01 which has only affirmed my appreciation for "The Ultimate Driving Machine". I take a lot of pride in providing our customers with "Truly Exceptional" service. I understand the desire of our customers to own a brand new BMW, and even though there are several other competitive brands and great options out there, I know anyone we help will receive a world class experience when purchasing a BMW and joining the Hendrick BMW family.

    In my free time, I enjoy driving through the mountains and finding little towns off the Blue Ridge Parkway. I also own a motorcycle which I will take to the mountains. I am a bit of a foodie and enjoy finding new places in Charlotte to enjoy a good meal. Along with good food I also enjoy art and have decorated my home with art from local artists. Whether looking at a beautiful painting, eating an incredibly well prepared meal or driving a BMW, I appreciate the fact someone with a lot of passion took the time to create something truly fantastic, and I use that as the motivation to keep me moving in my professional life.

Zoe Martinez
Parts Manager
(980) 474-4524

    I started my career with BMW in 2006 as a shipping and receiving clerk. After a year or so, I was given the opportunity to learn and expand my knowledge throughout the different areas of the department. In 2012, I made the decision to leave South Florida, which is where I spent most of my youth. That turned out to be one of the best decisions I have ever made. I continued my career by joining Hendrick BMW in July of 2012. I am a firm believer that hard work and dedication pays off. As a result, as of January 2020 I was given the opportunity to become the Parts Manager, here at the New South Blvd location. It is a privilege and honor to work for such a premium and caring company.




Abrah Adams
Client Advisor
(980) 474-4524

    I am originally from Gastonia NC.  I graduated from Hunter Huss High School and Gaston College.   I served in the United States Marines from 1986-2006.  For 10 years I worked in the mortgage Industry.  I am not your typical car salesman.  I really embrace the term Client Advisor.  I value each and every client that takes the time to visit or dealership. 


Melissa Felder
Client Advisor

Chelsea Stevens
Client Advisor

Chris Strausbaugh
Client Advisor
(980) 474-4524

My name is Chris Strausbaugh and I have been a Client Advisor for Hendrick BMW on South Blvd for two years.  I am originally from Hanover, Pennsylvania, which is near Gettysburg.  I graduated from New Oxford High School in 2010, and then attended Shippensburg University, where I was the mascot for both schools!  I eventually graduated from Universal Technical Institute in 2013.  After years of dreaming of working for Hendrick, I finally moved to Charlotte in the fall of 2019 with my two cats, Mia and Chase.

Prior to my move, I worked for Renewal by Andersen where I was their #1 canvasser in the nation for over two years.  I have had multiple roles in the auto industry before, including as a detailer and technician for Chevrolet.  In my spare time, I enjoy going to lots of NASCAR races, working on home improvements, and keeping my 2006 Monte Carlo SS in top shape (it is signed by both Mr. Hendrick and Jeff Gordon, and Jeff racing a Monte Carlo is the reason I had to have one, too!) I am super outgoing and love working for Hendrick BMW.  BMW is a brand that entices excitement, performance, and style, which are personal must-haves when car buying.  I plan on making your next car buying experience the best of your life!

Christopher Thomas
Client Advisor
(980) 474-4524

Josh Thompson
Client Advisor
(980) 474-4524

Sydney Warmbier
Lot Porter



Skye Bigelow

Stefanie Brunner
Service Advisor
(980) 474-4524

    I am a first generation American, who was born and raised in Charlotte, NC. I attended Myers Park High School and Central Piedmont Community College with the intention to transfer to another school, but instead found a career in the automotive industry.

     I began my career selling cars in 2011. From that, I was fortunate to find a position as a Service Advisor at Hendrick Honda in 2015, where I found my true passion. Treating each of my clients with respect and helping them make the best decisions for their vehicles and themselves has allowed me to be successful at every dealership I have worked at. In 2018, I transferred to Hendrick BMW, and I look forward to serving all my clients the same way.

     When not at work, I enjoy spending time with my partner and family, painting, gardening, and taking care of my menagerie of pets. My extended family still resides in Switzerland and Austria, and I enjoy visiting when I can.

Adam Clark
Tech. Apprentice

Brett Crawford
Technician Team Lead

Scott Darden

Stathes Kotsokalis

Shawn Kreclic

Kevin Pleus
Service Advisor
(980) 474-4524

Donjuan Reyes

Caleb Smith

Frank Su

Ryan Thor
Technician Team Lead

Ben Trask
Service Advisor
(980) 474-4524

    I was born and raised in Rochester NY. I grew up in my family's car restoration business, which is how I ended up in the auto industry. In 2003, I began working for a BMW dealership in south Florida. I gained a lot of experience and know-how in my time there. Recently, I was fortunate enough to relocate to Charlotte to work for Hendrick BMW. I see this as a great step forward for my career and life, and I'm excited to be here!


Nhan Truong

Abbie Turner
Advisor In Training
(980) 474-4524

Matthew Wallach



Donna Charlton
Shipping/Receiving Clerk

Chris Das
Parts Advisor

David Pautz
Parts Advisor
(980) 900-1441


Guest Services

Emily Smith
Guest Service Manager
(888) 845-4263

Christen Odom
Guest Services
(980) 474-4524